To hear both sides of the stories and needs to find reliable information that supports these (fact-finding).
Facts important for family disputes:
Facts important for land disputes:
Copies of any electric, water, telephone, or other utility bills you paid for your house
Facts important for conflicts involving labor disputes:
Votes at Conference: 16
Informal fact-finding: In the problem solving approach that is practiced by the CDRC's in Cambodia, explicitly no formal evidence is required to make a case. Written documents: Facilitators in Rwanda strongly emphasized the advantage of having written evidence, especially as proof of ownership of land, debt or work contracts.
COHRE Cambodia, an NGO for housing rights, promotes a tool that outlines a set of formal and informal yet convincing forms of evidence.
In addition, you can also make their own documents to show they have been living on the land, for example:
Keep these documents in a safe place in case there is ever any conflict concerning the land that you live on. Never let anyone take the original documents away from you unless it is absolutely necessary. If an official needs to see them, you should make copies of the document and give the copies to the officials. If the official procedure requires the original documents, then be sure to keep copies and write the name of the person you gave the original documents to and the date you gave the documents to him or her. You can download the full report here.
Moore proposes a 12 step model for mediations, which includes a fact-finding and analysis phase before the mediation even begins.
Moore, C. W. (1986). The Mediation Process: Practical Strategies for Resolving Conflict. Jossey Bass, San Francisco: California
Encourage and advise parties on how to seek assistance to collate information or material needed for the dispute resolution process.
Baylis, C., Robyn, C., Power issues in mediation ADR Bulletin Volume 7 Number 8
P.O. Box 80523
2508 GM The Hague
+31 70 3589221 (phone)
+31 70 3549766 (fax)
Faculty of Law, Tilburg University
Room M 907 (Montesquieu Building)
PO Box 90153
5000 LE Tilburg
+31 (0)13 466 2281 (phone)
+31 (0)13 466 2323 (fax)