- 4.8

Conciliation with advice

Version: 1.0

Are you using this tool?
VN:F [1.9.10_1130]
Rating: 0 (from 0 votes)
VN:F [1.9.10_1130]
To what extent do you think this tool is useful?
To what extent do you think this tool is complete?
Rating: 0.0/5 (0 votes cast)


To get a convincing opinion about a good solution.

Solutions summary

To find a solution, advice of an influential person can help parties to agree. The advice can be given when parties can't find a solution themselves. Especially when they disagree about money or other "how much" issues. To support an influential party in giving advice facilitators report the following activities:
  • Identify and involve people who can give advice (see Tool 4.2)
  • Ensure the neutrality of the influential party (see Tool 4.3). 
  • Help to organize a fair procedure (Tool 4.4).
  • Advise the third party to explore with the parties what is the best they can offer. 
  • Ask the influential party's opinion on what could be a good solution, following the gradual process described in Tool 4.4. 

Evidence from practice

Providing conciliation is a common practice in traditional dispute resolution in Cambodia to help people reach an agreement. This practice is found in the communes that CORD included in their mirojustice research on commune dispute resolution. In Australia dispute resolution provders indicate that they recognise and use the different roles in family and labor disputes.

Evidence from handbooks

evidence here

Evidence from literature

Difference between concilation and mediation a fundamental difference between the role of the conciliator and that of a mediator is that the conciliator is a more active intevener, and may have an advisory role on the content and the outcome of a dispute. A mandatory conciliatory roleIn Australian law family mediators are required to share information with parties with regard to the possible content of a parenting plan and the centrality of the 'best interests of the child'. This means that they do not only facilitate the process but have a mandatory conciliatory role as well.

A Comparative Analysis of the practice of mediation and conciliation in Family Dispute Resolution in Australia: how practitioners practice across both borders, Brandoni, M., Stodulka, T., 2008 

  The interventions of 'expert' third parties have much more influence than the interventions of 'peer' third parties. 

Arnold, J. A., O'Connor, K. M. (1999) Ombudspersons of Peers? The effect of third-party expertise and recommendations on negotiation. Journal of Applied Psychology, 84(5), pp776-78




Parties recognise the value that conciliators bring to the table. They can relaying parties' positions using neutral or unemotive language. This communication of messages in a palatable form was a tactic for influencing parties and helped ensure that opposing parties were 'more likely to listen'

Dix, G., & Oxenbridge, S. (2004) Coming to the table: The role of Acas in Collective Disputes and Improving Workplace Relationships. Acas working paper. Available at




Conciliation with advice

by jobien on November 25, 2011

Leave a Comment

Leave your comment

The Microjustice Workplace is powered by the Microjustice Initiative and facilitated by TISCO, Tilburg University.

Microjustice Initiative

P.O. Box 80523
2508 GM The Hague
The Netherlands
+31 70 3589221 (phone)
+31 70 3549766 (fax)


Faculty of Law, Tilburg University
Room M 907 (Montesquieu Building)
PO Box 90153
5000 LE Tilburg
+31 (0)13 466 2281 (phone)
+31 (0)13 466 2323 (fax)

Contact the Microjustice Initiative

Your Name (required)

Your Email (required)


Your Message